FREEBILL LEARNING CENTRE

Customers

A separate customer area for documents, communication and marketplace activity.

13 Guides

Account & guided setup

Sign in and find your customer activity

Review your profile and find invoices, documents and orders in your own account.

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Account & guided setup

Change the language and secure your account

Review your interface preferences, password and active sessions.

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Payments & refunds

Open an invoice received from a company

Identify the issuer, review the invoice and see the available actions.

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Payments & refunds

Review payments and billing preferences

Distinguish unpaid invoices, orders and confirmed payments.

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Customer portal

Find, open or request a document

Review documents shared by the companies linked to your account.

Read the guide

Communication

Message companies and stores

Keep your question in the conversation linked to the invoice or order.

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Customer portal

Ask a company for help or report a FreeBill issue

Choose the right channel for a document, order or platform issue and track the reply.

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B2C marketplace

Find stores, products and services

Use search and filters to compare published offers.

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B2C marketplace

Save favourites, compare offers and request a quote

Keep interesting options and request missing commercial details.

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B2C marketplace

Buy from Marketplace and track your order

Review the offer and total before placing an order, then track confirmation and delivery.

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B2C marketplace

Track returns, refunds and reviews

Start from the correct order and track return status and payment separately.

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Storage & billing

Review your subscription, storage and FreeBill invoices

Review account services and their costs before confirming a purchase.

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Promotion & advertising

Review and order advertising for your account

Prepare an advertising request and track its approval and payment.

Read the guide